Postage & Shipping

 

Free NZ shipping on orders over $150 . Use code FREENZ

Free international shipping on orders over $350. Use code FREEWORLD

We encourage you to get together with friends and family to place a combined order. This cuts down dreaded postage costs, and also we're sure mother nature does a little happy dance every time awesome people such as yourself take her into consideration .

We only ship to physical addresses, not to PO Boxes.

Once an order is dispatched, and out of our control, we are not responsible for any delays, taxes or duties incurred at the receiver’s end. 

When international orders reach their destination country, they may be subject to customs clearance procedures.

When ordering from luca broccolini you are considered the “importer of record” and must comply with the laws and regulations of the country in which you are  receiving the goods. We recommend you contact your local customs office for more information.

International shipping estimated delivery times are as follows:

International Courier: 2-6 working days. Your parcel is tracked to its destination and a signature is collected upon successful delivery. This is our recommended option.

International Air: 3-10 working days. Not tracked! Use this option if you're a dare devil, as we aren't responsible if your parcel doesn't arrive. The value of your order must be under $250.

If you are returning an item to us sorry but we do not take any responsibility for parcels lost in the post. To avoid a headache, and an empty wallet, we highly recommend you track and trace your parcel.

If your parcel is taking its time getting to you please contact us and we will hunt it down together.